Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing or using the Visobird service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Visobird provides an optical character recognition (OCR) API service that extracts data from receipt images. The Service includes:

  • Receipt image processing and data extraction
  • API access for developers and businesses
  • Dashboard for monitoring usage and managing API keys
  • Customer support and documentation
3. User Accounts

Account Creation

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4. Acceptable Use

Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

API Usage

You agree to use the API in accordance with rate limits and usage guidelines. Excessive use that impacts service performance may result in temporary or permanent suspension.

5. Subscription and Payment

Subscription Plans

The Service offers various subscription plans with different features and usage limits. Current pricing is available on our pricing page.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law.

Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

Price Changes

We reserve the right to modify subscription fees with 30 days' notice. Price changes will not affect your current billing cycle.

6. Data and Privacy

Your Data

You retain ownership of all data you submit to the Service. We process your data solely to provide the Service as described in our Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your data according to your subscription plan and applicable laws. You can request data deletion at any time.

7. Intellectual Property

Service Ownership

The Service and its original content, features, and functionality are owned by Visobird and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8. Service Availability

Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.

9. Limitation of Liability

In no event shall Visobird, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Visobird and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Termination

Termination by You

You may terminate your account at any time by contacting us or through your account settings.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: contact@visobird.com